VoIP, voice over internet protocol, is a flexible service that has quickly gained popularity in the business world. VoIP transmits calls over the internet rather than the typical phone network. This allows you to access your phone network from virtually anywhere there is a mobile connection. VoIP systems offer substantial cost savings compared to traditional phone systems. Often, they have lower monthly fees and provide exceptionally low rates for calls, especially international calls.
Additionally, most VoIP systems have features not found with regular phone systems, such as voicemail to email forwarding and apps that allow you to answer your calls even when you’re away from your desk. VoIP services are a great option for home use and small businesses; if you have one phone in a home office or up to ten phones, you can pick the plan that best meets your organization’s needs.
VoIP Options for Business
If you are looking for an enterprise system that can handle 15 phones at once or more, check out our business VoIP site, or if you will be placing a high number of international calls, check out our international call services site. If you are in the market for a VoIP system, we encourage you to read our articles about VoIP services.
Our Verdict & Recommendations
The best and most efficient VoIP services we tested permit you to place calls easily without the hassle of extra setup or dropped calls. They provide quality calls without feedback or excessive noise on either end.
Our top three services, Phone Power, Voip.com and Broadvoice, provide exceptional call quality and friendly customer service. If you are looking for a company that provides a high level of service with a focus on local calling, RingCentral is a good choice. While the company does not offer international plans, it focuses on business solutions that allow you to take your calls on the go.
Another noteworthy choice is 8X8. This service offers a variety of custom plans for clients. While you cannot fill out an online form or have instant access to a service, you are paired with a support representative who walks you through the steps of developing a customized plan for your small business. This is helpful if you have a little more time and do not need a plan right away.
VoIP phone services offer a more reasonably priced and feature-rich option than a traditional phone service. Depending on your needs, whether it is cutting costs or getting more features from your phone service, the selections on our lineup present workable solutions for small business telecommunication needs.